Emergency Hotline: 999 | PKSM: +60 16-311 3529
๐Ÿš‘ Malaysia's Trusted Emergency NGO

Professional Emergency Medical & Ambulance Services Malaysia

Providing rapid emergency medical response, ambulance services, and community safety support across Malaysia.

About PKSM

Serving Malaysia since establishment

Pertubuhan Keselamatan & Siaga Malaysia (PKSM) is a nationwide non-governmental organization dedicated to providing professional emergency medical services, ambulance response, and community safety programs across Malaysia.

With branches in every state, PKSM trains and deploys certified volunteers to serve communities during emergencies, events, and disasters.

Learn More About PKSM
14
State Branches
5,000+
Volunteers
24/7
Emergency Response
500+
Events Covered

Our Mission

To provide professional and accessible emergency medical services to all communities in Malaysia through trained volunteers, modern equipment, and collaborative partnerships.

Our Vision

To be Malaysia's leading volunteer-based emergency medical organization, ensuring no community is left without access to quality pre-hospital care and emergency response.

Emergency Services

Comprehensive medical response and community safety services

Ambulance Service

24/7 emergency ambulance response with trained paramedics and certified equipment.

Event Medical Standby

Professional medical teams on standby for sports events, concerts, and corporate gatherings.

Emergency Response

Rapid deployment of trained responders for accidents, emergencies, and critical situations.

Patient Transport

Safe and comfortable non-emergency patient transport between medical facilities.

Disaster Relief

Coordinated disaster response including search and rescue, first aid, and logistics support.

Community Outreach

Health awareness campaigns, first aid workshops, and community safety education programs.

Need Emergency Ambulance?

Call our emergency hotline for immediate assistance anywhere in Malaysia.

Call 999

Latest News & Activities

Stay updated with PKSM events and announcements

15 March 2024

PKSM Annual General Meeting 2024

The AGM was held successfully with participation from all state branches.

28 February 2024

New Ambulance Launched in Selangor

A new fully-equipped ambulance unit was launched to serve the Selangor community.

10 January 2024

Volunteer Recruitment Drive

Join PKSM as a volunteer responder. Training provided for all new recruits.

Join Our Volunteer Team

Make a difference in your community by becoming a PKSM volunteer

PKSM provides comprehensive training in first aid, emergency response, and patient care. No prior medical experience required โ€” just a willingness to serve.

๐Ÿ‘ฅ Become a Volunteer

Our History

Pertubuhan Keselamatan & Siaga Malaysia (PKSM) was established to provide professional emergency medical services as a non-governmental organization. Since inception, PKSM has grown into a nationwide network of trained volunteers and certified responders, serving communities across all Malaysian states.

PKSM operates under the registry of Malaysian NGOs, with a focus on pre-hospital emergency care, ambulance services, disaster response, and community health education.

Our Mission

To provide professional and accessible emergency medical services to all communities in Malaysia through trained volunteers, modern equipment, and collaborative partnerships with government agencies.

Our Vision

To be Malaysia's leading volunteer-based emergency medical organization, ensuring no community is left without access to quality pre-hospital care and rapid emergency response.

Organizational Structure

PKSM operates through a national committee supported by state-level branches

National Leadership

Led by the National President with a Board of Directors overseeing operations, training, finance, and state coordination.

State Committees

PKSM has active branches across Malaysia

Selangor
Wilayah Persekutuan
Perak
Pulau Pinang
Kedah
Johor
Pahang
Kelantan
Terengganu
Melaka
Negeri Sembilan
Sabah
Sarawak
Perlis

Our Services

Professional emergency medical services delivered by trained volunteers

Ambulance Service

24/7 emergency and non-emergency ambulance services with trained paramedics.

Event Medical Standby

Professional medical teams deployed to events including sports, concerts, and corporate gatherings.

Emergency Response

Rapid deployment of trained first responders to accident scenes and emergency situations.

Patient Transport

Safe, comfortable non-emergency transport for patients between homes and medical facilities.

Disaster Relief

Coordinated disaster response including flood relief, earthquake response, and mass casualty management.

Service Details

Ambulance Service

When to Request

For medical emergencies, inter-hospital transfers, and critical patient transport.

Service Coverage

All states across Peninsular Malaysia with expanding coverage in East Malaysia.

Contact Procedure

Call 999 or contact your nearest PKSM branch.

Event Medical Standby

When to Request

For any public or private event requiring on-site medical support.

Service Coverage

Available nationwide with advance booking.

Contact Procedure

Submit a standby request through our contact form.

Emergency Response Support

When to Request

Motor vehicle accidents, workplace incidents, and public emergencies.

Service Coverage

Priority response in urban areas with volunteer network support in rural zones.

Contact Procedure

Call emergency hotline for immediate dispatch.

Patient Transport

When to Request

Scheduled hospital visits, dialysis appointments, and rehabilitation transfers.

Service Coverage

Major cities and surrounding areas.

Contact Procedure

Book 24 hours in advance through our office.

Disaster Relief Assistance

When to Request

Natural disasters, floods, landslides, and mass casualty incidents.

Service Coverage

Nationwide rapid deployment capability.

Contact Procedure

Coordinated through National Disaster Management Agency.

Need Immediate Assistance?

Our emergency team is available 24/7.

Call 999

Ambulance Service Overview

PKSM operates a fleet of fully-equipped ambulances staffed by trained paramedics and emergency medical technicians. Our ambulances respond to emergency calls, provide patient transport, and support event medical standby operations nationwide.

Emergency Response

Rapid dispatch to medical emergencies

Patient Transport

Safe inter-facility transfers

Event Standby

On-site medical coverage for events

Emergency Standby Request

Submit a request for ambulance standby at your event

Ambulance Sponsorship Program

Help us expand emergency services across Malaysia

Sponsor an Ambulance

Fund a fully-equipped ambulance unit for a PKSM branch. Your sponsorship directly saves lives by enabling faster emergency response in underserved communities.

Learn More

Donate Medical Equipment

Contribute medical supplies, defibrillators, stretchers, and other life-saving equipment to support our ambulance fleet and training programs.

Learn More

Who Can Join?

PKSM welcomes Malaysians aged 18 and above who are passionate about community service

No medical background required

Comprehensive training provided

Flexible commitment options

Volunteer Roles

Choose a role that matches your interests and skills

Emergency Responder

Respond to emergency calls and provide pre-hospital care under supervision.

Event Medical Support

Provide first aid and medical support at public events and gatherings.

Community Outreach

Lead health awareness campaigns and first aid workshops in communities.

Logistics Support

Support ambulance operations, equipment maintenance, and supply coordination.

Volunteer Registration

Fill out the form below to start your journey with PKSM

Training Courses

PKSM offers certified training programs recognized across Malaysia

First Aid

Comprehensive first aid training covering wound care, fracture management, and medical emergencies.

โฑ 2 Days ๐Ÿ“œ PKSM First Aid Certificate

CPR & AED

Hands-on cardiopulmonary resuscitation and automated external defibrillator training.

โฑ 1 Day ๐Ÿ“œ CPR/AED Certificate

Basic Life Support (BLS)

Advanced life support skills for healthcare providers and emergency responders.

โฑ 2 Days ๐Ÿ“œ BLS Provider Certificate

Community Safety Workshops

Public safety awareness including fire safety, disaster preparedness, and emergency planning.

โฑ Half Day ๐Ÿ“œ Participation Certificate

Upcoming Schedule

CourseDateLocationStatus
First Aid15 Apr 2024KL HQOpen
CPR & AED22 Apr 2024Selangor BranchOpen
BLS5 May 2024Penang BranchLimited
Community Safety12 May 2024Johor BranchOpen

Register for Training

Sign up for our next available course

Membership Benefits

Enjoy exclusive benefits as a registered PKSM member

Official Membership Card

Recognized PKSM member identification

Free Training Access

Priority enrollment in all PKSM courses

Network & Community

Connect with emergency responders nationwide

Certification Support

Subsidized certification and recertification

Membership Application

Complete the form below to apply for PKSM membership

Recent Activities

Highlights from PKSM operations across Malaysia

Medical Standby Thaipusam ( 5hb-9hb 2020)

Thaipusam @ Batu Caves

Sejak 2020, Persatuan Kecemasan Sukarelawan Malaysia telah mengambil bahagian dalam tugasan sempena sambutan perayaan Thaipusam setiap tahun. Tugas ini dilaksanakan bagi memberikan bantuan kecemasan dan perkhidmatan perubatan kepada para penganut serta orang awam yang hadir sepanjang tempoh perayaan.Pasukan perubatan terdiri daripada, Doktor dan jururawat sukarelawan, Anggota pertolongan cemas (First Aider) daripada Persatuan Kecemasan Sukarelawan Malaysia, sokongan dan kerjasama daripada pasukan perubatan Hospital Selayang dan penglibatan bersama Pasukan Bulan Sabit Merah Malaysia (PBSM). Tugasan pertama ini merupakan satu pengalaman berharga bagi Persatuan Kecemasan Sukarelawan Malaysia dalam memperkukuh peranan sebagai badan sukarelawan kecemasan yang komited kepada perkhidmatan masyarakat. Kerjasama erat antara pasukan perubatan, PBSM, dan Hospital Selayang telah menjayakan operasi ini dengan lancar dan berkesan

Community March 2020

COVID-19 Support โ€“ KLIA2

Semasa Perintah Kawalan Pergerakan (MCO/PKP) dilaksanakan bagi mengawal dan mengurangkan jangkitan COVID-19, pelbagai sektor berkemungkinan mengundang jangkitan COVID-19 telah ditutupkan dan menyekatkan penerbangan ke luar dan dalam negara. Oleh kerana itu, ramai individu telah kehilangan sumber pendapatan dan sektor perubatan memerlukan sokongan dalam membuat ujian COVID-19 untuk mengawal gejala tersebut.

Pada 20hb & 21hb Mac 2020, Persatuan Kecemasan Sukarelawan Malaysia telah memberikan sokongan ahli ataupun โ€˜manpowerโ€™ untuk membantu dalam ujian COVID-19 di lapangan terbang KLIA 2. Sebanyak 15 ahli Persatuan Kecemasan Sukarelawan Malaysia telah menghulurkan bantuan perubatan dan makanan kepada penumpang-penumpang kapal terbang yang tersekat di KLIA 2

Disaster Relief 2021

Flood Relief โ€“ Sri Muda

Persatuan Kecemasan Sukarelawan Malaysia telah mengerahkan sebanyak 17 ahli termasuk doktor dan jururawat membantu masyarakat yang terbabit terutamanya di kawasan Sri Muda, Shah Alam.

Di dalam operasi ini, kami memberi bantuan dan perawatan kepada mangsa-mangsa banjir dengan kerjasama Kementerian Kesihatan Malaysia (KKM) di PPS Jeram, Sungai Buloh)

Ambulans 2021

Ambulans

Semasa PKP kami memberi pengangkutan percuma kepada rakyat terutama orang tua dari rumah kebajikan ke pusat vaksinasi dengan sebuah ambulans yang kami ada, kami memerlukan sebuah lagi. Tambahan pula, dengan menggunakan peluang ini PKSM telah menyediakan servis untuk memindahkan pesakit untuk kes tidak kritikal dengan bayaran yang rendah untuk menanggung kos penyelenggaraan dan bahan api ambulans.

Di dalam operasi ini, kami memberi bantuan dan perawatan kepada mangsa-mangsa banjir dengan kerjasama Kementerian Kesihatan Malaysia (KKM) di PPS Jeram, Sungai Buloh)

Tugas Am 2021

Tugas Am

PKSM mengikuti PPV Klinik Kesihatan Kuala Lumpur dalam pemberian vaksin Covid-19 kepada golongan warga tua dan kanak-kanak OKU.

Tiap tiap tahun kami memberi perkhidmatan semasa perayaan Thaipusam di Batu Caves serta Perarakan dari Batu Caves ke Maran semasa perayaan dalam bulan Mei.

Tugas am (medical standby) Kuil-kuil di Port Klang, Maaran, Sentul, Puchong, Setapak (Ayer panas) dan Zoo Negara.

Thaipusam 2023

Medical standby Thaipusam

Tayangan langsung โ€˜SARAVEDIโ€™ Astro berbincang tentang โ€˜Medical standby Thaipusamโ€™ & Pertolongan Cemas di rumah.

Kami juga menganjurkan kempen menderma darah hampir tiap tiap bulan.

Tugas am (medical standby) Kuil-kuil di Port Klang, Maaran, Sentul, Puchong, Setapak (Ayer panas) dan Zoo Negara.

Latest Articles

AGM 15 March 2024

PKSM Annual General Meeting 2024

The AGM was held successfully at PKSM headquarters with representatives from all 14 state branches.

Recruitment 1 March 2024

Volunteer Recruitment Drive Launched

PKSM launches nationwide volunteer recruitment campaign targeting 1,000 new volunteers for 2024.

Response 20 Feb 2024

Emergency Response: Highway Accident

PKSM volunteers responded to a multi-vehicle accident on the PLUS highway, providing first aid to 12 victims.

Community 10 Feb 2024

Community Health Program โ€” Pahang

Free health screening and first aid awareness program conducted in rural communities of Pahang.

Partnership 5 Feb 2024

New Partnership with Hospital KL

PKSM signs MOU with Hospital KL for coordinated emergency response and volunteer placement.

Training 25 Jan 2024

CPR Training for School Teachers

PKSM conducted CPR and AED training for 200 school teachers across Selangor state.

Support PKSM

Your generous contribution enables PKSM to maintain ambulance operations, train volunteers, and provide free emergency services to communities in need. Every ringgit helps save lives.

Ways to Contribute

Choose how you'd like to support our mission

Online Donation

Make a secure online donation via bank transfer or e-wallet.

Contact Us

Corporate Sponsorship

Partner with PKSM for CSR programs and emergency service sponsorship.

Contact Us

Ambulance Sponsorship

Fund a fully-equipped ambulance for a PKSM state branch.

Contact Us

Medical Equipment

Donate defibrillators, stretchers, and medical supplies.

Contact Us

Bank Transfer Details

Bank: Maybank

Account Name: PKSM Malaysia

Account Number: 5123-4567-8901

Please email transfer receipt to donations@pksm.org.my

State Branches

Find your nearest PKSM branch

Selangor

No. 12, Jalan SS2/55, Petaling Jaya
Ahmad bin Hassan
+603-7890 1234
selangor@pksm.org.my

Wilayah Persekutuan

Level 3, Wisma PKSM, Jalan Pudu, KL
Mohd Rizal
+603-2345 6789
kl@pksm.org.my

Perak

No. 5, Jalan Sultan Azlan Shah, Ipoh
Siti Aminah
+605-234 5678
perak@pksm.org.my

Pulau Pinang

88, Lebuh Pantai, Georgetown
Lee Wei Ming
+604-261 7890
penang@pksm.org.my

Kedah

No. 22, Jalan Langgar, Alor Setar
Ismail bin Omar
+604-733 4567
kedah@pksm.org.my

Johor

15, Jalan Tebrau, Johor Bahru
Nurul Huda
+607-223 4567
johor@pksm.org.my

Pahang

No. 8, Jalan Gambut, Kuantan
Razali bin Yusof
+609-512 3456
pahang@pksm.org.my

Kelantan

Lot 33, Jalan Hilir Kota, Kota Bharu
Wan Ahmad
+609-748 2345
kelantan@pksm.org.my

Terengganu

No. 7, Jalan Sultan Sulaiman, Kuala Terengganu
Hakim Zainal
+609-622 3456
terengganu@pksm.org.my

Melaka

45, Jalan Hang Tuah, Melaka
Faizal Rahman
+606-283 4567
melaka@pksm.org.my

N. Sembilan

No. 11, Jalan Dato' Bandar, Seremban
Amirah Salleh
+606-763 4567
ns@pksm.org.my

Sabah

Lot 6, Lorong Dewan, Kota Kinabalu
Justin Lim
+608-823 4567
sabah@pksm.org.my

Sarawak

No. 19, Jalan Padungan, Kuching
David Wong
+608-242 3456
sarawak@pksm.org.my

Perlis

No. 3, Jalan Kangar, Kangar
Hafiz Idris
+604-976 5432
perlis@pksm.org.my

Headquarters

Address

NO.9 JALAN 3/39,TAMAN PETALING KEPONG,52IOO KEPONG BARU WILAYAH PERSEKUTUAN KUALA LUMPUR

Phone

+60 16-311 3529

Email

info@pksm.info

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